We are not here for malicious reasons. If you choose to write something we deem overly inappropriate or malicious or threatening we reserve the right to refund the order. This is a fun and funny website. Don't be an A-hole wishing to do more than get some laughs and if you want a product or a service that wants to send mean and hurtful items, we are not for you.
Shipjoker.com (owned by Wolf Punch, Inc) is not liable for lost or stolen items. If a package is delivered per USPS or UPS or third-party delivery we consider it delivered. Please make sure the address is correct. We can resend a new one but shipping costs will apply.
You can cancel the order at anytime until is has shipped. If you set a date in the future and wish it to be canceled later on just send an email to us at email@example.com with your order number and we will refund.